Refunds & Returns

Because items are one of a kind, we don't accept returns or refunds.

A lot of what you’ll find on the site is vintage, archival, or simply one of one. That means items may show gentle signs of wear. We do our best to to note condition details and sizing clearly in each item description, so please take a moment to read those through fully.

If you’re unsure about anything, fit, condition, or just whether a piece feels right for you, we’re always happy to chat. Feel free to reach out to us at hellonuabaafie@gmail.com before you buy so you can feel confident about your decision <3.

Shipping

  • Please allow 7 business days for order processing.

  • All orders are shipped via UPS. Once shipped, domestic delivery typically takes 2-5 business days.

  • We do not currently offer international shipping at this time 

  • You will receive a confirmation email with tracking information as soon as your order ships.

  • Once an item has been shipped and a tracking number has been provided, we are not responsible for packages lost in transit, or for any customs fees, duties, taxes, or tariffs.